A number of support offices are available to assist College of Veterinary Medicine students with computer-related technical difficulties or assistance with configuring e-mail on smart phones, and tablet computers. The services offered by these support offices are described in greater detail below.
College of Vet. Medicine IT Help Desk (V2-102)
Phone: (352) 294-4357
Located on the 2nd floor of the Veterinary Academic Building (V2-102), the UF CVM IT Help Desk staff can assist students with connecting laptops and other devices to the wireless network, help with setting up e-mail on smart phones, and tablets. This staff can also assist with general computing inquiries. At times, the UF CVM IT Help Desk staff may need to refer you to another support office, depending on the nature of the issue. This staff also produce the “Guide to IT Services” booklet that is distributed to students and available for pick-up from the UF CVM IT Help Desk. Copies of this guide are also available on the counter of the Education Center Circulation Desk.
Education Center Circulation Desk (V1-100)
Phone: (352) 294-4220
The Education Center Circulation Desk staff is the first line of support for issues with Education Center computers, monitors, keyboards, mice, printers and copier. If the Education Center Circulation Desk staff are not available, students may contact the College of Veterinary Medicine IT Help Desk (noted above) for technical problems with the computers, displays or printers. The Circulation Desk staff also reserve group study rooms, provide basic library services, and can assist patrons with locating journals, texts, periodicals, and conducting searches of the UF Library System collection. (Please note, however, that the College IT staff cannot help students with circulating library items; or looking up library resources.)
UF Computing Help Desk Staff
Phone: (352) 392-4357
The UF Computing Help Desk staff, located in the HUB Building on central main campus, assist students with the E-Learning System (“Sakai”), viewing lecture videos, UFWebmail, ISIS, myUFL and other centrally supported IT services.
The status of UF Help Desk support servers and network services can be found on their Alerts Page.
This page last updated on January 10th, 2012.